Project Specifications.
1.1. The Client must supply the Project Specifications to Eninja Web Design in order for Eninja Web Design to issue an accurate and binding quotation.
1.2. If the Client requires further assistance with the creation of a Project Specifications, Eninja Web Design can assist the Client. This time may be billed to the Client at the discretion of Eninja Web Design.
Quotation.
2.1. Quotations are valid for 14 (fourteen) calendar days from the documented date on the Quotation.
2.2. Quotations do not include domain name registration or hosting fees unless otherwise specified.
Acknowledgement.
3.1. Upon a Client accepting the Eninja Web Design Quotation, the Client acknowledges that they have read and accepted these Terms and Conditions.
Agreement.
4.1. The Client acknowledges acceptance of the Quotation and these Terms and Conditions by paying 50% of the total quoted South African Rand (ZAR) value as a deposit to Eninja Web Design’s stipulated bank account details as provided on the Invoices. Clients can be billed in other currencies if agreed by both parties.
4.2. Products and/or services as described in the Quotation will only commence once the Client’s deposit has been confirmed as received by Eninja Web Design.
4.3 Eninja Web Design commit to work expeditiously to complete the quoted products and/or services within the Project Specifications and time-frames indicated as per the Quotation(s).
4.4. Eninja Web Design can not be held responsible for delays outside of their control, including but not limited to equipment failure, Third Party Hosting Services, and internet connections.
4.5. Eninja Web Design endeavour to make websites that perform well in up to date, current major browsers (Google Chrome, Firefox, Safari, Microsoft Edge), but can not guarantee backward compatibility (i.e. functionality on older or obscure devices and software).
Deposit.
5.1. Deposit(s) are non-refundable unless Eninja Web Design, at their sole discretion decide otherwise. The decision by Eninja Web Design is based on the factors surrounding the project in question and is non-negotiable.
Required Documentation.
6.1. Required documentation refers to any and all information necessary for the timeous commencement and delivery of products and/or services as described in these Terms and Conditions and indicated by the Project Specifications. This includes all material such as, text copy, product details, pictures, videos, company profiles, et cetera.
6.2. The Client is to provide all Required Documentation electronically to Eninja Web Design, to initiate work on aforementioned quoted products and/or services, unless they are to be created as part of the project.
6.3. The Client’s quoted and accepted products and/or services will only be queued and allocated accordingly, after compliance with Terms & Conditions 6.2. unless agreed otherwise in writing.
6.4. If the Client does not supply Eninja Web Design with the Required Documentation within 20 (twenty) calendar days from Invoice date, the entire amount of the Agreement becomes due and payable, should the Client choose to continue the Agreement with Eninja Web Design.
6.5. If the Client still has not submitted or provided all the Required Documentation within 45 (forty-five) calendar days from Invoice date, an additional continuation fee of 15% of the total Quotation(s) will be billed for each month until the quoted products and/or services are completed.
Copyrights.
7.1. The Client has to ensure they have the Copyright for all material supplied.
7.2. Eninja Web Design, employees, independent contractors, affiliates, agents, agencies or any associates involved in a Client’s products and/or services, will not be liable or held responsible for any Copyright disputes.
7.3 If and when Eninja Web Design are informed that material was provided without the required Copyright, illegal content will be removed immediately and the Client will be billed with the cost thereof.
7.4. Eninja Web Design does not take any responsibility for any and all content supplied from the Client without proper Copyright whatsoever.
Graphic Images.
8.1. Unless otherwise specified in the Quotation, the Client shall supply all Graphic Images to be published in accordance with the specified products and/or services.
8.2. Graphic Images (including but not limited to artwork and logos) supplied by the Client, must be of high digital quality and applicable format. The format can be confirmed with the Eninja Web Design team as required.
Photographs.
9.1. Photographs supplied by the Client must be of high digital quality and applicable format.
Printing.
10.1. Eninja Web Design does not offer any printing products and/or services, therefore Eninja Web Design take no responsibility for print or Printing errors.
10.2. Completed graphic design, logo, or any artwork by Eninja Web Design will be e-mailed to the Client, and the Client will enter into an agreement directly with the printer of their choice.
10.3. To ensure colour and print quality, it is the Client’s responsibility to request a colour proof from their printers.